My receipts are not syncing
Check your internet connection, Google account connection, Drive storage, and Drive or Sheets permissions.
Support
Snytro Receipts Support
Get help with receipt capture, Google Drive folders, Google Sheets summaries, and privacy questions.
I cannot find my receipt folder
Look in Google Drive for Snytro Receipts, then the relevant financial-year folder and Receipts subfolder.
I changed Google accounts
New receipts may save to the new account. Existing receipts remain in the original Google Drive account.
Contact details
Product support: support@snytro.com
Privacy requests: privacy@snytro.com
My receipts are not syncing
Please check:
- Your internet connection.
- Your Google account is still connected.
- Google Drive has available storage.
- Google Sheets permission has not been revoked.
If sync still fails, open the app and check whether any receipts are marked as pending or failed.
I cannot find my receipt folder
Snytro Receipts creates receipt folders in your Google Drive. Look for:
Snytro Receipts/
FY 2025-2026/
Receipts/
Receipt Summary FY 2025-2026The exact financial year may depend on your app settings and receipt date.
I bought lifetime unlock but it is not showing
Make sure you are using the same Google Play account that purchased the unlock.
Then open the app and tap Restore purchase.
I want to delete my data
You can delete receipt files and summary Sheets directly from your Google Drive.
You can also uninstall the app or clear app storage from Android settings to remove local app data.