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Snytro Immi support

Support, disconnection, and data deletion.

Use these steps to remove connected-email access or local Snytro Immi data. Actions in the app and actions in the email provider are deliberately separate.

Disconnect Gmail or Microsoft 365

Open Snytro Immi Settings, find Email connections, and choose Disconnect for the connected provider.

Revoke provider access

For additional assurance, remove Snytro Immi from the connected apps/security page in the user's Google or Microsoft account.

Delete local practice data

Delete the relevant records inside Snytro Immi or remove the local installation and database from the user's device.

What deletion does and does not remove

Disconnecting an email provider prevents Snytro Immi from obtaining new access tokens for that connection. Revoking provider access removes the provider-side grant.

Deleting local data removes records from the selected local installation. It does not delete messages already delivered to recipients, copies retained by an email provider, client downloads, or records the user exported elsewhere.

For a response-relay deletion request, include the migration professional's account email and the relevant response or case reference. Do not email passport copies or other sensitive client documents to support.